Overview
As generative AI continues to redefine how professionals approach problem-solving, communication, and creativity, this course provides a structured, hands-on learning experience to help participants unlock the full potential of tools like ChatGPT. Through guided exercises, real-world scenarios, and deep dives into AI capabilities, students will gain both technical fluency and strategic insight into how AI can augment personal productivity and team performance.

This course emphasizes not only tool proficiency but also critical thinking, prompting techniques, security awareness, and ethical use. Attendees will explore ChatGPT’s core features—text generation, voice interaction, document analysis, image generation, data tools, and customization—and practice using them in professional workflows. By the end of the course, participants will be equipped to confidently collaborate with AI, solve complex problems, and plan for meaningful integration across teams and projects.

Prerequisites
A basic understanding of computer concepts is required. No prior knowledge of AI or machine learning is necessary.

Note
Because generative AI technology is rapidly evolving, especially with the release of GPT-5, course contents are subject to change.

COURSE OUTLINE

Starting a Chat with ChatGPT
How to Begin and Frame Conversations
Setting Intent and Role-based Context
Best Practices for Clear Prompting

Exploring the ChatGPT Interface
Sidebar Navigation and Chat History
Organizing Threads and Using Projects
Custom Instructions and Memory Settings
Exploring Different ChatGPT Models
Multimodal Capabilities (Voice, Images, Text)

Uploading and Analyzing Documents in ChatGPT
Supported File Types and Upload Methods
Extracting, Summarizing, and Transforming Documents
Use Cases: Reports, Schedules, Scripts, Meeting Notes

ChatGPT Special Features
Using the Search the Web Tool for Real-time Research
Using Advanced Data Analysis (ADA) for Charts, Tables, and Calculations
Working with the Canvas Tool for Visual Ideation and Planning
Using the Image Generation Tool to Create or Edit Visuals
Understanding and Managing ChatGPT Projects

Getting Started with Generative AI Images
Understanding the Basic Structure of AI Image Prompts
Learning Tips for Creating AI Image Prompts
Reviewing Key Words to Use in AI Image Prompts
Using ImageGen in ChatGPT for Image Generation
Exploring the Edit Tool for Modifying and Enhancing AI-Generated Images
Working with Examples of AI Image Prompts

Building Your AI Toolkit
Problem-Solving with ChatGPT in Complex Workflows
Creating Custom GPTs for Recurring Tasks
Q&A, Open Discussion, and Troubleshooting